Thursday, May 17, 2007

The Trainer

At first you could count on Compaq to provide qualified people to train you.
Experts, sometimes the design engineers themselves, would lead the class.

This lasted about a year. Maybe less.

Then came the warm body phase:
Can we get a warm body up there to lead the class through the PowerPoint presentation they already have as a printout?

Uh, yeah. No problem.

Not being completely fair. There were a couple of really good trainers.
But not many.
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TG was loaned to training to present a brand new product. He worked his butt off.
Presented a knowledgeable class, had all the answers, got great reviews.

Then he found out training wouldn't keep him full time.
He said it was because he didn't have a degree.
I said it was because he was 1. an ass and 2. holder of the longest ponytail record at Compaq.
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Anyway, at one point we had a female trainer.
Her initials were MM. Really.
During the intro to our class, which was made up of supervisors, she told us that she had become angry at someone in the store parking lot the day before and "took my key and keyed his car from front to back."

Seriously.

Care to know what she is doing now?

She's a manager in Human Resources at HP.
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Two things that were guaranteed to happen in a training class at Compaq:
1. The trainer would say: "I don't know the answer. I'll find it and get back to you."
2. The trainer would be lying. There is no historical or archaeological evidence of a Compaq trainer ever getting back to someone with an answer.

Why?
I don't know. They are gonna get back to me on that.

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